What you can do if you see the “empty click id value” message?
Use the tracking URL
The "empty clickid value" error arrives if you go to your Landing page directly instead of a tracking link, in this case, our system cannot find a ClickId for the click.
Check domain settings
RedTrack allows you to use own domains for your Campaigns. If you have set up a domain, make sure your setting is correct. You can take a look at step-by-step instruction here:
Moreover, you can always use a dedicated tracking domain (your Profile -> dedicated tracking domain). It is provided for free and already has an SSL certificate.
Check SSL certificate
More and more Traffic sources and Networks accept only https links nowadays. So you most likely need to add a certificate for your custom domain. SSL Certificate needed if you use:
Custom tracking domain
If you wish to use a custom domain, you will most likely need to have an SSL certificate as more and more Traffic Sources accept secure links only.
There are many benefits to having SSL active on your domain. It is safe from potential hackers and keeps your domain and visitor information secure.
We highly recommend GoGetSSL for that matter. You can look at the certificates they offer here.
After you purchase one, just activate HTTPS in your domain settings and enter the certificate and the key.
We also have a step-by-step guide on SSL settings here:
If you are having problems with your SSL certificate installation, any SSL Checker tool will help you verify it.
Clickfunnels builder or any other LP builder
If you use Clickfunnels builder or any other LP builder, you will need to ensure your domain has SSL enabled. This is obligatory because they have secure pages and your direct traffic or LP Views script, or LP Click URL simply will not work on an unsecured domain.
More information on Clickfunnels integration can be found here:
No redirect traffic
No redirect traffic script works with secure domains only (HTTPS appears when an SSL certificate is active). You can always use your dedicated tracking domain, it has the certificate.