Sometimes the following error message can appear when trying to access the Campaign/Offer
There are several possible reasons for that:
1. You have filters applied in your Campaign settings and you do not correspond to that settings - other location, OS, device, etc.:
In that case it will not affect the real traffic.
Tip: you can set-up the Fallback URL. This is how it can be done.
2. You try to access the Offer directly from a LP (take a link to LP and insert it to the browser). In this case RedTrack do not know how to handle the redirect.
If you want to test it - you need to copy campaign click URL (the same that you add to your traffic source):
3. Old data is stored in your browser history and cookies.
Clear browser cache: https://www.wikihow.com/Clear-Your-Browser%27s-Cache
Remove old cookies from your browser:
Google Chrome: https://www.wikihow.com/Delete-Cookies-in-Google-Chrome
If none of the solutions helped contact firstname.lastname@example.org - remember to specify the steps already performed - and our team will be happy to assist you. Happy tracking!