Some of the conversions are missing in RedTrack

In case only several conversions are missing in the statistics, this can be probably caused by:

1. One of the offers do not have a postback. Please check your Offers settings.
2. Some conversions are not sent to RedTrack.io
3. Some conversions are not recorded by RedTrack.io (connection was not established or the postback url was corrupted).

 

If the reason was not related to the postback settings please contact us: support@redtrack.io

In order to help you we need the following information to be provided:

- The postback log from your Affiliate Network with the time postback URL was called and the URL that was called.
If you can have it only for the missing conversions - it would be great.
If you can have it for all - please make it for one day so we can identify missing conversions.

 

 

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