If you want to exclude bot traffic from your RedTrack campaigns, you may set specific Bot Rules also known as Bot blacklist.
Once enabled, traffic that is sent to your campaigns will be filtered based on the Bot Rules and excluded from the campaign report.
Note: Blocked traffic will not be counted towards events limit included in your RedTrack plan.
To add a Bot rule to RedTrack, please perform the following steps:
1. Log into your RedTrack account;
2. Go to the Tools tab;
3. Select Bot blacklist from the drop-down menu:
4. Create a New rule:
5. Specify the name of your rule and add IP addresses/IP ranges or user-agent values (taken from your RedTrack logs):
IP address: specify one or multiple IPs separated by a comma;
IP range: specify the IP addresses from the range separated by a hyphen;
User-agent: specify user agents separated by a comma:
6. Save the rule.
Important: Due to GDPR we hide the last sequence of numbers from IP address for European IPs so you will see '0' at the end of the address instead of the last numbers:
There is no option to identify the whole IP address in that case so there are several possible workarounds:
1. Block the whole IP range (from 1 to 254).
2. Try to identify which widget ids, or website ids, or referer domains, etc. bring you this suspicious clicks.
Suspicious in our case means that there are more than 10 clicks under the same IP (This is an approximate number but in general a real visitor will not give you 10 and more clicks. However there can be exceptions depending on your niche).
Where you can check this? In your Campaign reports:
Use grouping by IP and some Traffic Source parameter (zone id, website id, widget id, etc.) - do not hesitate to check different report slices combinations as it can be useful.
After you will get enough information, you can proceed with blocking those zones, widgets, websites, etc. in your Traffic Source.